Principal Consultant
Renee Courtney is a Business Transformation Leader with 16+ years of experience in law, insurance, and financial services. She has led AI-driven automation, boosting capacity by 15% and cutting manual work by 40%. Her Process Improvement team won the 2024 OPEX Global Award, and she has coached 100+ individuals while optimizing multi-million-dollar operations.
Principal Consultant
Renee Courtney is a Business Transformation Leader with 16+ years of experience in law, insurance, and financial services. She has led AI-driven automation, boosting capacity by 15% and cutting manual work by 40%. Her Process Improvement team won the 2024 OPEX Global Award, and she has coached 100+ individuals while optimizing multi-million-dollar operations.
ERP does not fix broken processes; it exposes them. Most project struggle because the system is selected before the processes are understood.
We align the ERP Ecosystem by focusing on what 80% of the challenges that vendors ignore, the people & the processes.
This service is for organizations that are replacing legacy systems or preparing for rapid scaling of their operations.
Scoring systems, data quality, & organizational change risks before configuration begins.
Mapping the current state vs. the future state workflows to ensure the ERP supports, not fights the business.
Acting as the operational bridge between your team, the implementation partner and/or ERP Vendor.
Post-go-live monitoring to resolve friction and confirm ROI.
What you will walk away with:
Our goal is simple:
Help you uncover where improvements can create meaningful results and give you practical guidance on next steps, even if we don’t work together afterward.